Terms of Service

1. Agreement to Terms

By accessing or using TellurideSki Hotels.com (the "Site"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you may not use our services.

We reserve the right to modify these terms at any time. Your continued use of the Site after changes are posted constitutes your acceptance of the updated terms.

2. Service Description

Telluride Ski Hotels operates as a travel information platform and booking aggregator. We provide:

• Real-time hotel availability and pricing information from third-party providers
• Booking facilitation through partnerships with accommodation providers including LiteAPI
• Travel guides, blog content, and destination information
• Activity booking through partners including Viator
• Ski conditions, weather, and trail map information

We act as an intermediary between travelers and accommodation/activity providers. The actual lodging, activities, and services are provided by third parties, not by Telluride Ski Hotels directly.

3. Booking Terms

Reservations

When you make a reservation through our Site:

• You enter into a direct contractual relationship with the accommodation provider or activity operator
• You agree to the specific terms, conditions, and cancellation policies of that provider
• Payment is processed securely through our payment partners
• You will receive a confirmation email with booking details and provider contact information
• You must be at least 18 years old to make a booking

Pricing & Availability

Prices and availability displayed on our Site are provided by third-party suppliers and are subject to change without notice until booking is confirmed. We strive for accuracy but cannot guarantee that all information is current or error-free.

All prices are displayed in USD unless otherwise noted. Taxes, resort fees, and other charges may apply and will be clearly disclosed before booking confirmation.

Payment

Payment processing is handled securely through encrypted connections. We accept major credit cards and other payment methods as displayed at checkout. By providing payment information, you confirm you are authorized to use that payment method.

4. Cancellations & Refunds

Cancellation and refund policies are determined by the individual accommodation provider or activity operator, not by Telluride Ski Hotels. These policies vary by property and reservation type and are clearly displayed during the booking process.

To cancel a reservation:

• Contact the property or provider directly using the information in your confirmation email
• Or contact our support team at hello@tellurideskihotels.com for assistance
• Review the specific cancellation policy for your booking before making changes

For detailed information, see our Cancellation Policy.

5. User Responsibilities

When using our Site, you agree to:

• Provide accurate, current, and complete information during booking
• Maintain the security of your account and password
• Use the Site only for lawful purposes
• Not attempt to interfere with the proper functioning of the Site
• Not use automated systems to access or scrape the Site without permission
• Respect intellectual property rights in our content
• Not impersonate others or provide false information

6. Limitation of Liability

Telluride Ski Hotels acts as an intermediary platform. To the fullest extent permitted by law:

• We are not responsible for the quality, safety, or legality of accommodations or activities offered by third-party providers
• We make no warranties regarding the accuracy of pricing, availability, or property descriptions
• We are not liable for damages arising from your use of accommodations, activities, or services booked through our Site
• We are not responsible for force majeure events including natural disasters, extreme weather, pandemics, or other events beyond our control
• Our total liability for any claim shall not exceed the booking fee paid for the service in question

The Site is provided "as is" without warranties of any kind, express or implied.

7. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Telluride Ski Hotels or our content licensors and is protected by copyright and trademark laws.

You may view, download, and print content for personal, non-commercial use only. Any other use requires our prior written permission.

8. Third-Party Links & Services

Our Site contains links to third-party websites and integrates with third-party services (accommodation providers, activity operators, payment processors, mapping services, weather data providers, etc.).

We are not responsible for the content, privacy practices, or terms of service of these third parties. We encourage you to review their policies before using their services.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.

11. Contact Information

If you have questions about these Terms of Service, please contact us: